Política de Privacidade

1. O Escopo

1.1 This policy describes the type of Personal Data the Company collects from individuals, and how it processes, shares with third parties, and protects that data.

1.2 This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or indirectly by combining additional information that we hold or have access to.

1.3 The Policy defines "processing" as any operation that involves the use or collection of Personal Data, including the management, structuring, and storage of Personal Data.

1.4 Our services are intended for the general public and are not designed for use by anyone under 18 years of age. We do not knowingly seek or collect information from anyone under 18, nor do we knowingly permit such individuals to use our services. Should we become aware of any information relating to a minor, we will delete it as promptly as possible.

2. Quais Dados Pessoais Temos sobre Você

2.1 We collect Personal Data when you access the service and channels or visit our website. In certain cases, we may request your Personal Data.

2.2 In other cases, we collect your Personal Data by analyzing how you use our Services or our support channels, or by receiving your information from our third-party partners.

3. Não Exigimos a Divulgação de Informações Pessoais

3.1 You are not required to provide us with any Personal Data. In certain circumstances, however, withholding such data may prevent us from delivering our Services or granting you access to the website.

4. Quais Dados Pessoais Coletamos

4.2 The information collected is not private data and cannot be used to identify you.

4.3 Personal Data we receive from you: any personal data you choose to provide when connecting to a third-party online trading platform through Us.

4.4 Personal information you provide specifically to third-party platforms to facilitate trading: this information includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

5.1 The company processes your Personal Data for the purposes described in this section and in accordance with the applicable legal basis.

5.3 Contact us by email for more details about the processing necessary to protect legitimate interests.

5.4 The legal grounds and purposes on which we may process the information you provide are listed below:

6. Transferência de Dados Pessoais a Terceiros

6.1 The Company may also share Personal Data with third-party service providers, such as those handling hosting and the storage of IP address information, as well as the analysis of user experiences.

6.2 Você também pode nos solicitar que forneçamos Dados Pessoais específicos sobre você a plataformas de trading de terceiros. Nesses casos, transmitiremos a essas plataformas os Dados Pessoais que você nos fornecer. O uso desses Dados Pessoais ficará sujeito às respectivas políticas de privacidade dessas plataformas. Seus Dados Pessoais poderão ser compartilhados com diversas plataformas de trading.

6.3 A Empresa poderá compartilhar Dados Pessoais com entidades relacionadas ou parceiros comerciais. Isso pode fornecer à Empresa os recursos necessários para aprimorar os produtos e serviços oferecidos a seus clientes.

6.4 Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.

6.5 We may also share Personal Data about you with potential investors or buyers, or with creditors of the Company or any other company within the group of companies, in connection with such a transaction (including the transfer or sale of assets belonging to the Company or any other company within the group) or as part of any merger, restructuring, consolidation, or insolvency of the Company or any other business within the group.

7. Cookies e Serviços de Terceiros

7.1 We may use third-party services, such as those displaying advertisements on our site or data analytics providers. These companies may also use cookies or other technologies.

7.2 Cookies are small text files stored on your device whenever you visit or access the website. They are used to collect information about your preferences and browsing habits to improve the user experience, save your preferences, and tailor the products and services that interest you. Cookies are also used for statistical and analytical purposes.

7.3 Some cookies we use are session cookies. These are downloaded temporarily to your device and last only briefly, until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They help the Site recognize you as a returning user and allow users to come back to the site.

7.5 However, be aware that if this occurs, some or all of the Site's functions and features may not work as you expect.

Online Tracking Notice: this service does not currently support "do not track" signals.

8. Retenção de Dados Pessoais

8.1 The Company will retain your Personal Data for as long as necessary to fulfil the purpose of processing as described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, and orders.

8.2 We will share your personal data with third-party trading platforms for a period of 12 months. If you consent to this, we will continue sharing your data for a further 12 months.

8.3 We regularly review the Personal Data we hold to ensure it is no longer needed when retention is no longer necessary.

9. Transferências Internacionais

9.1 Your personal data may be transferred to other countries, meaning it may be sent to a third country or to international organizations. The Company takes all necessary measures to protect the personal data you provide and to ensure that data users can exercise their rights and access effective legal remedies.

9.3 The Company can provide details of the security measures it applies to protect your Personal Data transferred to third countries or international organisations. Email us at: support@velainvestaria.com

10. Segurança dos Dados Pessoais

10.1 We implement appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.

10.2 We cannot guarantee that the security of your Personal Data will be maintained without error. Nor can we be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, any Personal Data disclosed as a result of transmission errors, unauthorized access by third parties, or any other cause beyond our control.

10.3 To meet legal or other obligations beyond our control, we may be required to disclose your Personal Data to third parties, such as public authorities. In these situations, we cannot control the security applied to your Personal Data by those third parties.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you transmit to Us online.

11. Hyperlinks para Sites de Terceiros

11.1 The website may contain links to third-party websites and applications. These websites and applications are not under the Company's supervision. We are not responsible for the collection or processing of Personal Data by such websites or applications. This Policy does not apply to actions carried out through them.

11.2 Before accessing any third-party site or application, we recommend that you read its privacy policy and consider carefully before deciding to access or use it, including before providing any Personal Data.

12. Alterações nesta Política

12.1 This Policy may change at any time. If we make changes, we will notify you by publishing the updated Policy on our website.

12.2 Quando fizermos alterações significativas nesta Política, procuraremos informá-lo através dos meios que considerarmos adequados e publicaremos um aviso no nosso site.

12.3 Unless expressly stated otherwise, any changes take effect once the revised Policy is published.

13. Seus Direitos

13.1 Você tem o direito de solicitar a verificação da exatidão dos Dados Pessoais que coletamos sobre você, de corrigir eventuais erros e de excluir todos os Dados Pessoais de que não necessitamos. Você também pode restringir o escopo das formas de tratamento dos seus Dados Pessoais.

13.2 If you are a resident of the EEA, please refer to this page. These rights apply to the Personal Data you provide. To exercise any of these rights, email the address below.

13.3 Right of access The Company can verify the accuracy of the Personal Data being processed about you. Where this is the case, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If you request it, the data will be made available electronically. The right to access Personal Data must not conflict with the rights and freedoms of others. If the request would adversely affect the rights and freedoms of another person or your own rights, the Company may refuse to act on it or limit its ability to comply.

13.4 Right to rectification The Company has the right to correct inaccurate Personal Data. You have the right to request that any incomplete Personal Data concerning you be completed, taking into account the purposes of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no other legal basis for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you that is based on legitimate interests pursued by Us or by a third party; (e) the Personal Data is processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation that must be handled under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal claims.

13.6 Restrições de processamento Caso tenha dúvidas quanto à exatidão dos seus Dados Pessoais, pode solicitar à Empresa que limite o processamento dos mesmos. Se solicitar esta restrição, os Dados Pessoais só poderão ser mantidos mediante o seu consentimento, para a criação, o exercício ou a defesa de direitos legais, para a defesa dos direitos de outra pessoa física, ou no caso de um motivo de interesse público significativo dentro da União Europeia ou de um Estado-Membro.

13.7 Right to data portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the legal right to review the Personal Data you have provided to the Company. You have the right to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect the rights you hold under the right to erasure. The right to data portability does not interfere with the rights or freedoms of third parties.

13.8 Right to object You may object at any time to any use of Personal Data relating to you that is based on legitimate interests pursued by the Company or by third parties. This includes profiling based on those legitimate interests. Where we can establish compelling legitimate grounds for processing Personal Data, we may continue processing only if you do not demonstrate that your rights, freedoms, or interests, or the exercise, establishment, or defence of legal claims, override those grounds. Regarding direct marketing You have the right, at any time, to object to the processing of Personal Data relating to you.

13.9 Right to withdraw consent You may withdraw your consent to the processing of Personal Data concerning you at any time. This does not affect the lawfulness of any processing based on your consent before its withdrawal. You have the right to lodge a complaint with the authority that supervises you. You may appeal to a supervisory authority established by a member state to protect individuals' fundamental rights regarding the processing of Personal Data within the European Union. European Union and Member State laws may limit your rights regarding the Personal Data concerning you, as detailed in this section 13.

13.10 We will provide the information you request under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature of the request and the number of requests received. Within one month of receiving your request, we will notify you of any extension and the reasons for it.

13.11 Provided it does not conflict with section 13 of the Act, the information you request under your rights set out in section 13 will be provided free of charge. If a request is unfounded or excessive, particularly where it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We may also decline to act on the request.

13.12 If we have doubts about the identity of the person who submitted your request, we may ask that person to provide reasonable proof of identity.